
Discover DTW
www.discoverdtw.com
Discover DTW Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discover DTW has 1.8 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Loved accomodations.
Cons: Being scammed.Review authors value the most Website. Consumers are not pleased with Number of Destinations and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews


Discover DTW Media


Anonymous
Out of business?
I had sent in a scathing review before, but it evidently got better. Since I had to live with the mistake, I tried using them, but found nothing interesting. This past year I got a call to get a deal on the annual $199 membership fee based on four years---worked out to $100 annually. I fell for it! DTW is no longer in existence! What a load of ***! And I still own $2000 for the membership, which was picked up by a Third part (Monterey Financial Services). Seems like I should be able to stop paying them since Discover the World out of Florida does not exist anymore! What a crock!
1 comment
Anonymous
Scam artists -Keep getting invoices
My husband and I fell for the scam and signed up. Research it immediately upon getting home and cancelled. Fortunately had used a credit card. For 2 years now have been getting invoices for dues renewal and phone calls. I have spoken to supervisor about this and she said that our names would be removed. I just got an invoice from Premium Member Services, Carlsbad, CA 92008 which is not listed by the BBB. I will be sending them a letter and one to the BBB. These people just don't let go and their accounting system / business system is the pits. They are using the time share units no one wants.
Reason of review:
Problems with payment
Anonymous
Big Rip off
My wife and I also got scammed. We were the *** ones that signed up. But on the drive home we thought about it and when we got home I tried for the next few days to call and cancel. I called at least every hour for the next 3 days and got no answer. But on the 4th day at 8am sharp the phone was answered. And she told me that it was to late to cancel even though I had been calling. She said that he had been there and the phone never rang. (Bs). Can someone please let me know how to get out of this contract. Please
Reason of review:
Poor customer service
2 comments
Anonymous
Rip Off
DWT preys on older couples. We, unfortunately were at a time when we were venerable due to familly deaths and were just looking for something we could do and share with our family. We made a huge mistake by trusting them. It makes you feel very *** when you trust someone who totally rips you off. The free cruise was not free and I could never get the date I wanted for the cruise. They are always requesting money. Anytime I looked for a vacation there were none in the places I wanted. They promised all kinds of things and did not come through with any of them. I will look into filing criminal action against them. I will not pay a renewal fee for this even if they send me to collections. I will fight it. It breaks my heart to think of others being bilked out of their savings by this company.
Cons:
- Being lied to
- Being scammed
- Pressure to buy
Reason of review:
Not as described/ advertised
Preferred solution: Full refund
Mayumi Oty
DTW is a scam!!!
We filled out all of the paperwork after being shown all of the "awesome deals" they had to offer. The next day when I was able to access my DTW account, I saw that those offers were NOT there and was faced with the harsh reality that my husband & I had been scammed BIG time! My husband was able to get us out of the contract due to a grace period of 3 days the contract offered thank God. A couple months later someone opened up a Paypal credit card using my husband's information. We realized it was someone who worked for DTW b/c the sales person had accidentally written our address down wrong on the carbon copy we had been given of our signed contract and that's the address that the person opening the card used. Steer clear of this company. They survive off of ignorant trusting people who have no clue what a real deal is. Just remember, if it sounds too good to be true, it is.
Cons:
- Being scammed
- Being lied to
Reason of review:
scam
Anonymous
Discover DTW Review
We've been members for just over 3 yrs now. We love to cruise. Although I've been on some really nice cruises, I think our best vacation was in Mexico at the Westin Laguna Mar. I absolutely loved it. We paid $499 dollars for a week, I Just wish we could have stayed longer. If you get a chance, be sure to try the Lobster Tacos the are the best I've ever had. Had it for lunch 4 times ;-) My kids loved the Infinity pool with the slide in it. As for the shopping its not the greatest but who cares it was so beautiful Can't wait to go back :-) Jackie
Pros:
- Loved accomodations
Reason of review:
Good quality
1 comment
Anonymous
Discover DTW the biggest scam in Travel
Don't be scammed by Discover DTW the web site is discoverdtw.com the owner is Jim Stout I was at a presentation they took $4990.00 from me promising all kinds of travel deal at wholesale prices this was all a scam I am still fighting with my credit card company. They are not what they say they are. They tell you that they can get ride of your timeshare an other big BS. The address they have is a P.O. Box out of Clermont FL at 13900 CR 455 107/108 Clermont, FL 34711. Discover DTW and Jim Stout are not licensed to sell travel I am reporting them don't make the mistake I made Jim Stout is a fraud oh, and a girl by the name of Deana she is also a fraud she works for Jim Stout all the salesman are a scam. Please spare yourself from Discover DTW Scam Jim Stout.
Loss:
$4990
Cons:
- Fraud scammers
Reason of review:
Scammers
9 comments
Analeigh Jed
Discover DTW - Membership Review from Gastonia, North Carolina
I signed up for "platinum membership" with my wife in Statesville, NC. Lots of promises about real personal service, no dealing with Expedia, Priceline, etc. Their prices beat them hands down because DTW deals in direct. Yeah, they got my $4500 (I got a "deal"). I used their services to book a hotel in Ft. Wayne, IN, and a future booking in Los Angeles. I went through their concierge service, and requested a handicapped room because of my wife in both instances. We got to the hotel in Ft. Wayne and were given a room on the third floor nowhere near a elevator. My wife called the front desk about this, and found out that the room had been booked by a "third party" through, wait for it, Priceline. NOTHING was mentioned about requiring a handicapped room. The hotel immediately moved us to one. I then called the hotel I booked through DTW for October 2015. Again, it was a third party booking through Priceline, and there was not a mention of a need for handicapped access requirements. Again, I made the arrangements for a handicapped room. I sent a letter of complaint by certified mail in early July, and gave never received a response. I also filed a complaint on their website (www.vacationowners.net), and never received an explanation. I am being charged 165/monthly for my "platinum membership"; I just had to put my wife in assisted living, and I will never use the "service" again. Time for a class action suit. They are nothing but a total scam.
Reason of review:
Pricing issue
Anonymous
Discover DTW delivers as promised
Discover DTW only sells in the Southeast US while the poorly written complaint on this website slanders their name and the name of the owner, but the complaint is from someone living in Anaheim, California. It seems odd that it is written in broken English and Discover DTW just broke off a very bad business relationship with the owner (who always speaks and writes in broken English) of a poorly run travel fulfillment company out of Anaheim just a few months prior to the complaint being written. Discover DTW is in fact licensed to sell travel and the complaint written in July from CA doesn't even contain a single fact or reason for the complaint.
Reason of review:
Fair pricing
2 comments
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Found out DTW renamed itself--would have been nice to have been notified of that fact since I am a premium member. It is now SmarterGetaways.com.
New ownership?
New policies? We will see.